Terms & Conditions
For Spellix Growth Marketing INC
Welcome to Spellix.com. These Terms and Conditions (“Terms”) govern your access to and use of our website, services, and related products, whether offered directly or via any of our subdomains or affiliated platforms.
By accessing or using our website or services, you agree to comply with and be bound by these Terms. If you do not agree, please refrain from using our services.
Who we are
Spellix is a digital growth agency and AI solutions provider. We offer marketing, automation, content, consulting, and product development services to businesses worldwide, including under our sub-brands like Spellix Studio, Spellix Enhance, and Spellix AppointAI.
Scope of Services
Spellix provides:
• AI-powered marketing and automation solutions
• Custom-built web and mobile applications
• Consulting services in branding, performance marketing, SEO, and analytics
• SaaS and subscription-based tools for growth marketing
• Integration and support services
Service deliverables and timelines will be defined on a per-project or per-contract basis.
User Responsibilities
By using our services, you agree to:
• Provide accurate and up-to-date information
• Use our services for lawful purposes only
• Not attempt to reverse-engineer, replicate, or resell our solutions without permission
• Respect our intellectual property and those of our partners
Intellectual Property
All content, software, designs, graphics, brand elements, and code on this website and in our products are owned or licensed by Spellix and protected under applicable IP laws.
You may not copy, reproduce, distribute, or create derivative works without explicit written consent.
Payments and Refunds
Payments for services must be made as per the agreed contract or invoice.
Refunds, if applicable, will be processed based on the scope of work and service phase. No refunds will be issued for completed deliverables or partially utilized subscriptions unless otherwise agreed in writing.
Limitation of Liability
Spellix is not liable for:
• Indirect or consequential losses
• Data loss, security breaches, or delays due to third-party platforms
• Performance inconsistencies caused by external tools or APIs (e.g., WhatsApp, Google Ads, OpenAI)
Our liability is limited to the total amount paid for the specific service causing the issue.
Third-Party Services
Some services may use APIs or platforms (e.g., Meta, WhatsApp Business API, Google Cloud, etc.). You acknowledge and agree that we are not responsible for disruptions or changes in those services.
You agree to comply with their respective Terms of Service.
Privacy and Data Protection
We handle your data as per our [Privacy Policy]. By using our services, you consent to such processing and warrant that all data provided is accurate.
We do not sell your data to third parties.
Termination
We reserve the right to suspend or terminate access to our services:
• If you breach these Terms
• Due to non-payment
• If required by law or governing authority
Termination does not relieve you of any pending payments or obligations.
Jurisdiction and Governing Law
These Terms are governed by and construed in accordance with the laws of:
• India for contracts executed under Spellix (India)
• United Arab Emirates for contracts executed under our partner, Queens Media Marketing
Disputes shall be resolved under the jurisdiction of the applicable region where the service agreement is signed.
Changes to These Terms
We may revise these Terms periodically. Continued use of our website or services implies acceptance of the updated Terms. Major changes will be communicated via email or website notifications.